Novis Hotels

Before you arrive

House rules, our cancellation terms and what to expect — worth a read before your stay.

Cancellation & refund policy

Free cancellation up to 48 hours before arrival (72 hours for suites), how non-refundable rates work, and how refunds are paid.

Check-in and check-out, ID, children, pets, smoking, visitors, the pool and paying — the short version of how the house runs.

Ask us anything — we answer every message.